It is not meant to substitute for the advice provided by your own physician or other medical professional. Information on this site is provided for informational purposes only. Customers could pay for their orders online via Credit Card, Debit Card, K-Net, PayPal.No delivery charges are applied on orders above 3 KWD.However, we rely on information provided to us by our suppliers and packaging colours may differ depending on different computer screens. We have done our best to display as accurately as possible the description and colour of products shown on our website. If we have sent you an incorrect product from that which you have ordered please notify us within 24 hours of receipt and we will do all necessary procedures to replace the wrong item without any extra charges and within 24 hours. And we are happy to replace a product if it is damaged or defective at no extra charge if you notify us within 24 hours of receipt. Also, Alawda Pharmacy reserves the right to refuse returns for certain products, as marked in the respective product pages as “Note: This item cannot be returned for a refund or exchange.”Īt Alawda Pharmacy, we do our best to ensure that you are completely satisfied with our products.

Please note that we are unable to offer replacements or exchanges for the following product categories: Injections, Health Monitor & Equipment and Ortho Support. Please note that Alawda Pharmacy will not accept liability for such delivery issues if you fail to notify us within 24 hours of receipt.Īccording to the regulations of the Ministry of Health no return or exchange is allowed after delivery, except in the circumstances where the product is damaged or incorrect from that which was ordered. However, should you receive an incomplete order, damaged or incorrect product(s), please notify Alawda Pharmacy Customer Support immediately or within 24 hours of receiving the products, to ensure prompt resolution. We do our best to ensure that the products you order are delivered according to your specifications.

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